Summary -

In this topic, we described about the Free of Charge Delivery process along with technical information.

Sometimes customer may return goods because of damage or poor quality or not satisfied. Free of charge delivery process creates a non-billed sales order. Free of charge is when you send the free samples to customers.

This document is not relevant for billing because the customer is not billed for the free of charge delivery. The company must initiate a return as per the customer’s request. In this delivery, customer is not charged for shipping of goods.

Below process is to create free of charge delivery for the sales order 13962 –

Step-1: Enter the transaction code VA01 in the SAP command field and click Enter to continue.

Free of Charge Delivery


Navigate to SAP Menu → Logistics → Sales and Distribution → Sales → Order → VA01 - Create

Free of Charge Delivery

Step-2: Enter the below details and Click on Enter.

  • Order Type - Select the sales order type as Deliv. Free of charge (FD) from the list
  • Sales Organization - Select the sales organization
  • Distribution Channel - Select the distribution channel in the Sales Organization
  • Division - Select the division from the list
  • Sales Office - Select the sales office from the list
  • Sales Group - Select the sales group from the list
Free of Charge Delivery

Step-3: In the next screen, Enter the below details and click on Enter.

  • Sold-to-party - Enter the customer number to sold the material
  • Ship-to-party - Enter the customer number to ship the material
  • PO Number - Specify Purchase Order number if any
  • - Specify the required delivery date
  • Order Reason - Enter the free of charge delivery order reason (free of delivery)
  • Order Quantity - Specify/change the products quantity if required
Free of Charge Delivery

Step-4: Once all the details entered, click on Save button to save the details.

Free of Charge Delivery Step-5: Status bar displays the below message once the free of charge delivery created successfully.

Free of Charge Delivery

Technical details: -

  • Transaction: VA01
  • Menu Path: SAP Menu → Logistics → Sales and Distribution → Sales → Order → VA01 - Create